{"id":1153,"date":"2015-05-06T05:00:08","date_gmt":"2015-05-06T12:00:08","guid":{"rendered":"http:\/\/salesfolk.com\/blog\/?p=1153"},"modified":"2015-10-07T20:00:48","modified_gmt":"2015-10-08T03:00:48","slug":"how-to-write-unforgettable-cold-emails","status":"publish","type":"post","link":"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/","title":{"rendered":"How to write unforgettable cold emails"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"aligncenter wp-image-1161\" src=\"https:\/\/salesfolk.com\/blog\/wp-content\/uploads\/2015\/04\/QY4LFZWJ9P-1024x683.jpg\" alt=\"cold email storytelling\" width=\"402\" height=\"268\" srcset=\"https:\/\/salesfolk.com\/blog\/wp-content\/uploads\/2015\/04\/QY4LFZWJ9P-1024x683.jpg 1024w, https:\/\/salesfolk.com\/blog\/wp-content\/uploads\/2015\/04\/QY4LFZWJ9P-300x200.jpg 300w, https:\/\/salesfolk.com\/blog\/wp-content\/uploads\/2015\/04\/QY4LFZWJ9P.jpg 1200w\" sizes=\"(max-width: 402px) 100vw, 402px\" \/><\/p>\n<p>What was the first story you ever heard? For me, it was <i>Sleepy Dog<\/i>. As the title suggests, the book is about an exhausted puppy that doesn&#8217;t want to go to sleep and gets out of bed several times, probably making his parents wish they had never decided to have children.<\/p>\n<p><i>\u201cSleepy sleepy up to bed. Sleepy sleepy sleepyhead.\u201d<\/i><\/p>\n<p>Two decades later, I still remember that book. The plot, the characters, the pictures, everything, down to the last word.<\/p>\n<p>Studies show that today, people consume around <a href=\"http:\/\/www.themorningnews.org\/article\/binge-reading-disorder\">100,500 words per day<\/a>, from text messages to emails, billboards to restaurant menus. That\u2019s the equivalent of reading <i>Wuthering Heights<\/i> every single day.<\/p>\n<p><b><i>Somewhere in that noise is your cold email.<\/i><\/b><\/p>\n<p>Like <i>Sleepy Dog<\/i>, the best stories are like little brainworms&#8211; sticking around in our brains, occasionally coming to the front of our minds when something triggers it. Most cold emails are a soulless march through benefit after benefit, ending in a desperate plea for your prospect\u2019s business.<\/p>\n<p>Without an intriguing narrative, there\u2019s no reason why your pitch will rise to the top. Want to turn your turn your cold emails into magical, brainworm-worthy narratives that won\u2019t be quickly forgotten? Here\u2019s three questions that will help you\u00a0stick inside peoples&#8217; minds.<\/p>\n<h2>Question #1) Why should the reader care?<\/h2>\n<p>Your prospects are reading a great American novel\u2019s worth of words every day. As a result, the best way to get someone reading your cold email with interest (besides crafting a <a href=\"http:\/\/salesfolk.com\/blog\/cold-email-subject-lines-eyeballs\/\">great subject line<\/a>) is being able to relate to them.<\/p>\n<p>The best way to accomplish this is by talking to people who fit your buyer persona. If that isn\u2019t possible, a great second option is to search by job title on LinkedIn and read through a few profiles. See what skills they value and how they demonstrate their talent. The metrics they cite&#8211; number of deals closed, percentage of churn reduced&#8211; are good indicators of the things your prospect values.<\/p>\n<p>Just telling a nice story about your product isn\u2019t enough if it doesn\u2019t address your buyer\u2019s needs. A VP of sales doesn\u2019t care about employee satisfaction metrics. But what he or she does care about is having an effective, insanely productive team. That\u2019s the need your story should address.<\/p>\n<h2>Question #2) What\u2019s your compelling story?<\/h2>\n<p>Every product\u2019s features and benefits can be outlined in a way that resonates with your prospect\u2019s biggest pains. By crafting them into a story, you can inject an element of reality that aren\u2019t as visible in other types of emails. The most compelling stories draw the reader in and make them feel like they are the heroes, sent to save the day.<\/p>\n<p><strong>Here\u2019s a few tips to help you get started:<\/strong><\/p>\n<ul>\n<li><b><i>Get your brainstorm on<\/i><\/b><\/li>\n<\/ul>\n<div style=\"padding-left: 25px;\">Grab the closest dry erase board or blank piece of paper. Draw a circle for each benefit, spaced a few inches apart. Next, think about how each benefit might have a positive impact on a user\u2019s life. For example, if the benefit is \u201c<i>reduce the amount of time it takes to screen applicants<\/i>\u201d, the impact might be \u201c<i>spend less time at the office and more time at the beach<\/i>.\u201d That\u2019s a fantasy any HR manager can get behind.<\/div>\n<ul>\n<li><b><i>Ask your customers<\/i><\/b><\/li>\n<\/ul>\n<div style=\"padding-left: 25px;\">If you\u2019re truly stumped, reach out to your best customers and ask them if you can interview them for a customer testimonial page or other marketing asset. Before the call, prepare a few good questions. Keep in mind that you\u2019re trying to get your customer to talk about an <b>experience <\/b>they had with your product&#8211; <i>this is your story!<\/i> Good questions that will lead to great stories usually start with phrases like \u201cTell me about a time..\u201d or \u201cGive me an example of\u2026\u201d<\/div>\n<ul>\n<li><b><i>Map out your cast of characters, setting and conflict<\/i><\/b><\/li>\n<\/ul>\n<div style=\"padding-left: 25px;\">Once you have an idea of the story you\u2019d like to tell, it\u2019s time to lay out the basics. After you have this down, writing will be a breeze. <b>CAST<\/b>: <i>Who is involved? Typically: you, your prospect, and a few examples of current clients.<\/i> <b>SETTING<\/b>: <i>When, where and why does your prospect need your product?<\/i> <b>CONFLICT<\/b>: <i>What\u2019s the customer problem that your product can solve?<\/i><\/div>\n<p>To help you along even more, here\u2019s an example of an email that tells a great story about a fantasy football team:<\/p>\n<blockquote><p><b>SUBJECT:<\/b> join {!Company}\u2019s Fantasy Football sales team<br \/>\nHi {!First},<\/p>\n<p>Would you like to leverage the competitive spirit of fantasy football to give {!Company}\u2019s sales team a new competitive edge? Applying the same mechanics of fantasy football, we helped [Client] 3x the average number of deals their sales reps closed over 6 months. When can we have a quick call to see if this same model could work for {!Company} or not?<\/p><\/blockquote>\n<h2>Question #3. Why am I telling this story?<\/h2>\n<p>Just like knowing what your customer wants, it\u2019s also important to keep in mind what <b>YOU<\/b> want. What are you trying to entice them into doing? How does your story lead them to the conclusion that they should get in touch with you?<\/p>\n<p>The last line of your cold email story should entice them into turning the page by reaching out to you. If you\u2019ve ever had someone spoil the conclusion to a book or movie before, you know how awful it feels. Once you know how the story ends, the magic is gone. It\u2019s like skipping to the last page of the book and then having no motivation to go back and see how the characters got there.<\/p>\n<p>The best types of stories reach conclusions that excite your prospects, not bore them. Just like not giving away the ending prematurely, you should keep your goal in mind as you write. Sometimes a story seems like a great idea until you realize that it\u2019s missing a <a href=\"http:\/\/salesfolk.com\/blog\/3-cold-email-calls-to-action-get-responses\/\">good call to action<\/a>. When that happens, you don\u2019t need to start over&#8211; just reread what you already have, revisit your notes and think about how you can naturally flow into a conclusion that fits with your company\u2019s brand, product and marketing objectives.<\/p>\n<p><em><a href=\"http:\/\/www.kathieirwin.com\" target=\"_blank\">Kathie Irwin<\/a> is an L.A.-based copywriter and avid reader.\u00a0<\/em><\/p>\n<p>For more tips on crafting killer cold-emails, register for <a title=\"Inside Sales Conference\" href=\"insidesales.com\/events\/2015\/sales-acceleration-summit?a=sas507\" target=\"_blank\">Inside Sales&#8217; online Web Conference on May 7 <\/a>and watch Heather&#8217;s presentation on the &#8220;5 Secrets to Cold Email.&#8221;<\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-1153\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-1153\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-1153\" class=\"share-facebook sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\"><span>Facebook<\/span><\/a><\/li><li class=\"share-reddit\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-reddit sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=reddit\" target=\"_blank\" title=\"Click to share on Reddit\"><span>Reddit<\/span><\/a><\/li><li class=\"share-pocket\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-pocket sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=pocket\" target=\"_blank\" title=\"Click to share on Pocket\"><span>Pocket<\/span><\/a><\/li><li class=\"share-tumblr\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-tumblr sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=tumblr\" target=\"_blank\" title=\"Click to share on Tumblr\"><span>Tumblr<\/span><\/a><\/li><li class=\"share-email\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-email sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=email\" target=\"_blank\" title=\"Click to email this to a friend\"><span>Email<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>What was the first story you ever heard? For me, it was Sleepy Dog. As the title suggests, the book is about an exhausted puppy that doesn&#8217;t want to go to sleep and gets out of bed several times, probably making his parents wish they had never decided to have children. \u201cSleepy sleepy up to [&hellip;]<\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-1153\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-1153\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-1153\" class=\"share-facebook sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\"><span>Facebook<\/span><\/a><\/li><li class=\"share-reddit\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-reddit sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=reddit\" target=\"_blank\" title=\"Click to share on Reddit\"><span>Reddit<\/span><\/a><\/li><li class=\"share-pocket\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-pocket sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=pocket\" target=\"_blank\" title=\"Click to share on Pocket\"><span>Pocket<\/span><\/a><\/li><li class=\"share-tumblr\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-tumblr sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=tumblr\" target=\"_blank\" title=\"Click to share on Tumblr\"><span>Tumblr<\/span><\/a><\/li><li class=\"share-email\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-email sd-button share-icon\" href=\"https:\/\/salesfolk.com\/blog\/how-to-write-unforgettable-cold-emails\/?share=email\" target=\"_blank\" title=\"Click to email this to a friend\"><span>Email<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":4,"featured_media":1161,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[17],"tags":[54,55,30,53],"jetpack_featured_media_url":"https:\/\/salesfolk.com\/blog\/wp-content\/uploads\/2015\/04\/QY4LFZWJ9P.jpg","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4LFbr-iB","_links":{"self":[{"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/posts\/1153"}],"collection":[{"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/comments?post=1153"}],"version-history":[{"count":24,"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/posts\/1153\/revisions"}],"predecessor-version":[{"id":1220,"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/posts\/1153\/revisions\/1220"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/media\/1161"}],"wp:attachment":[{"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/media?parent=1153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/categories?post=1153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/salesfolk.com\/blog\/wp-json\/wp\/v2\/tags?post=1153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}